Refund Policy

At Miraya, each piece is crafted with care, detail, and love. We understand that sometimes, things don’t work out. Here's how our return & exchange process works:

1. Eligibility for Refunds

• Items must be returned within 7 days of delivery.

• Products must be unused, unwashed, and in their original packaging with tags intact.

• Free of stains, perfume, or any damage

• Refunds are not applicable on sale or discounted items unless they are defective or damaged.

 

2. Refund Process

• We offer store credit only for eligible returns.

• Store credit will be issued within 5-7 working days after we receive and inspect the product.

• Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

• If approved, the refund as store credit will be processed to your account.

• We reserve the right to deny returns that do not meet our policy.

• To initiate a return , call us on 78787878787 or mirayabyshruti@gmail.com

3. Non-Refundable Items

• Customized or personalized products.

• Gift cards and promotional items.

4. Late or Missing Refunds

• If you haven’t received a refund within the stated period, please check with your bank or payment provider.

• If the issue persists, contact us at [email/contact details].

5. Return Shipping

• Customers are responsible for return shipping costs unless the product received was incorrect or defective.

• We recommend using a trackable shipping service to ensure safe delivery of returns.

6. Exchanges

• If you wish to exchange an item, there 

• For any further assistance regarding refunds, feel free to reach out to us at [email/contact details].